Frequently Asked Questions
Costs & Financials
Yes we can. Like in the medical industry, there are specialist that handle aged care financial matters. We can refer you to several who will know how to help you.
Yes you can. Conditions do apply.
Odyssey is upmarket but we have financial options that will most likely allow you to live with us!
It will depend on a number of variables but we do have many Residents that are on the pension or part pension. We will need to discuss this to determine a final answer.
Odyssey has five different financial solutions to assist you to live at Odyssey. In most cases, one of our options will work for you. Care is also very affordable and specially tailored for you via our Flexicare model that is very easy to understand. There are no hidden costs and we deliver care and meals at cost price to residents. Odyssey does not make money from these services.
A DMF is a Deferred Management Fee. This fee covers our carry costs for all the community facilities at your disposal that are not covered in the cost of your discounted apartment. It also assists to reimburse us for planned operating losses. We also need to make a profit. (Note that we do not profit from care, any running costs, electricity, phone, furnishings or any other incidental costs) If the DMF financial option is chosen from our 5 options, the year 1 DMF is 15%. Year 2 is 15% and year 3 is 7.5%. The total 37.5% is then capped for life. We also have a no DMF option, if that works better for you.
Yes. The weekly fees will also cover your council rates and council water levy.
They can be, at your choice. If you choose to utilise the chef and restaurant, three meals a day plus a high tea morning tea carry a daily cost of $15.
Odyssey understands that legal costs can be a burden. To assist, we have a panel of experts that will do your work at a fixed value of $800. We will pay this on your behalf. This area of law is quite specialised and it is not uncommon for a practitioner new to this field to charge more than $800. If you choose to utilise the services of a different lawyer than on the panel, we will subsidise the cost up to $800. Odyssey pays its own costs.
Yes, you will need to pay for your own power and telephone, just like home. Note that Odyssey does not charge a fee for electrical or phone services and you can choose your supplier.
Your Home & Living
We not only accommodate for small and medium pets at Odyssey—we encourage residents to bring them along with them to their new homes. What’s more, our staff can help you to give your pet a walk or a bath if they need it.
Your apartment is yours, so you can have guests whenever you like. Many of our floor plans include a second bedroom, and several of our residents have turned these into dedicated guest rooms for such occasions.
Yes. Your apartment at Odyssey is your home and you can furnish and decorate it however you like.
Services, Facilities & Community
Not only do we plan regular events within our community, we’re also very proactive about helping residents to get out and attend the things they want to, with whomever they want to. Our community has extensive recreation facilities, so socialising can often be just as easy as taking a quick walk down the the hallway.
Yes, Odyssey has two modes of transport. Luxury, first-class leather seat transport for smaller groups plus a small bus for larger numbers. This way, several excursion options at one time can be utilised.
Odyssey has a Lifestyle Coordinator who is responsible for making life at Odyssey fulfilling and fun. From active pursuits, to cultural and culinary experiences, you can participate in as many, or as few activities, as you like.
Nursing Care & Support
We offer professional nursing care and support from low to high care, as well as palliative and dementia care. We have three shift rotations a day with a fresh Registered Nurse heading up each shift. This means there is a very qualified person at hand always to make sure you are safe.
A move to Odyssey is the only move you’ll ever need to make. We provide a full range of care options from low to high right here, so you never have to worry about whether you’ll have the right kind of assistance at hand.
A Registered Nurse, an Enrolled Nurse plus carers are onsite 24/7 delivering everything from low care right through to high and palliative care. They attend to residents in the comfort and privacy of their own home and can respond to an emergency call button within seconds.
Couples at Odyssey will never be separated, even if you require different levels of care. Nursing care is provided to all residents in their own home according to their needs, which also prevents the physical and emotional disruptions of moving as those needs change over time.
Other Frequently Asked Questions
No, you can move in right away. If you like the look of what we do, you can have it when you want it and how you want it.
We can assist you to unwind what you may have in place and assist you to move into a different government funded channel to get things back in balance.
At Odyssey we are very confident that you will want to stay so we do offer a 60 day guarantee that confirms that if you don’t like living with us for up to 60 days after moving in, you can leave and we will refund you. No problem!
Yes he does. Personal service seems to have been forgotten these days. Phil meets every potential resident, in person.